Refund time frame may vary from airline to airline. Usually, we suggest our customers a time of 6-8 weeks for the refund amount to reflect in their account. Refund can only be processed in the original form of payment. Please review the terms and conditions of the travel service provider for cancellation and refund policies. We may charge a cancellation fee for cancellations made by you.
When you make a booking through our contact center (including a complex multi/stop and roundtrip booking), we might levy a service fee higher than our online booking fee. This fee ranges from $20 to $200 per passenger by our agents.
Important Note: Service fee is included in the taxes, and YOU HAVE TO PAY THE FINAL PRICE AS QUOTED REGARDLESS OF ANY CHANGES MADE IN OUR SERVICE FEE. Please review the final booking amount carefully before confirming the final bookings.
If you make a request for a special seat, meal; or frequent flyer miles; we will consider that as a request only. We as service providers cannot guarantee that the same requests will be provided to you. The airlines hold the exclusive right to make any kind of changes to your allocated seats and do not guarantee an advance notification. Even if we allocate the request, it is your responsibility to confirm the same with the airline and we hold no guarantee that you will be assigned the requested seats. We do not promise that you will be served with a meal, frequent flyer program, or any other special request provided by the airline.
All the airlines have different policies for their baggage allowance, fee, and restrictions. Fareonair tries its best to display the most current baggage allowance policy and follows the airline's website to extract the details but we cannot guarantee that the information is up to date. That's why we recommend that you must verify these details on the airline's website directly or call them before your scheduled departure.
There are different check-in rules followed by the different airline providers. You are required to verify the requirements of the check-in process before making a booking. Fareonair advises that you follow the given check-in schedule:
In case of a schedule change, the airline helps you with the available recourse, and it is their final authority to provide an alternative flight option. Once you check-in for your flight, it is the airline's responsibility to handle your booking. So, in case of any cancellations, delays, change of schedule, or rebooking of your flight is done by the airline. In such cases, we can only guide you with the procedure; final recourse is taken by the airline.
In case you do not have an update of the change in schedule, or cancellation 24-hour before the time of departure, or you have already reached the airport, we advise you coordinate with the airline staff and get to know more about your available options. During such a time, the airline is your best source of information and will deliver the best advice to you. In incidents like bad weather, you have limited options.
All content on our website, including text, graphics, logos, images, and software, is the property of Rad World Travels Ltd or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or transmit any content on our website without our prior written consent.
Fareonair doesn’t take any responsibility if an airline cancels, reschedules, or delays a flight for any reason. For all reservations booked through us, we will try to assist in making new arrangements, provided you have not already checked in with your airline for your first flight segment. After check-in, you are supposed to work directly with the airline to reach your destination or to make any alternate arrangements, including amendments to return services. Airline fees often apply for modifications to air schedules not related to airline-imposed flight cancellations, reschedules, or delays. These fees will be payable to the airline directly at the time of the request.
These terms and conditions shall be governed by and construed in accordance with the laws of British Columbia, Canada. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of British Columbia, Canada.
We reserve the right to update these terms and conditions at any time. Any changes to these terms and conditions will be posted on our website.
If you have any questions or concerns about our privacy policy, please contact us at:
Rad World Travels Ltd.
14799 101 Avenue Surrey, BC, V3R 7H7, Canada
info@fareonair.com
+1-833-352-4018